DOMAIN FAQs

Domain Registration

What is a domain name?
A domain name is a unique address or identifier on the World Wide Web. One easily recognizable example is google.com: Type that domain name in your browser address bar, and the worldwide system of name servers connects your computer to the content of the Google web site.

Domain names are sometimes referred to as the real estate of the World Wide Web. A domain name gives you exclusive rights to a unique parcel on the Internet landscape.


What is a Premium Domain?
Premium Domains are highly desirable, privately owned domain names offered at a price higher than we normally charge for domain names. These domain names have an established Web presence and a solid traffic history, and are offered at prices commensurate with their value as Internet real estate.

For Premium Domains, you pay the higher price once. In future years the renewal rate is the usual low rate charged for any domain name with that TLD (the extension, such as .com).


How will I know when I gain control of the Premium Domain I’ve purchased?
We will send you an order confirmation email when we place the Premium Domain in your account.


What if I change my mind, or spell a name wrong. Can I get my money back?
No, all sales are final, so please double-check before finalizing your purchase.

Domain Ownership Renewals

What is domain name ownership renewal?
When you register a domain name, you gain exclusive rights to that domain name for a period of time but not forever. It’s more like a lease than a purchase. In effect, renewing extends your lease on the domain name.

When can I renew ownership of a domain name?
You can renew ownership of a domain name almost any time, and you can extend the expiration date up to 10 years from current expiration date.

Why is it important to renew ownership of my domain name before it expires?
The register allows a short period of time to renew ownership at your normal registration price, but then they raise the price considerably, and if you don’t pay the grace period redemption price they delete the name. Once the name enters the deletion queue, we lose the ability to retrieve it for you. You have to compete for it on its deletion date, and if you’re able to regain it, it may be expensive. We strongly recommend renewing your domains well in advance of their expiration dates to avoid the frustration and expense of this process.